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Addressing Multiple Language Translation & Currency Conversion Challenges for a Food Delivery App
Addressing Multiple Language Translation & Currency Conversion Challenges for a Food Delivery App
Overview
Go Food is a food delivery app, which mainly operates in Ghana, Germany, and the United Kingdom and its position within the industry is a start-up beginner. The client wanted us to address multiple language translation and currency conversion issues.
Considering multi-regional operations, the client encountered significant hurdles due to its diverse user base speaking multiple languages and using different currencies. The need for efficient language translation and currency conversion solutions became imperative for its growth and user satisfaction. Go Food approached us to resolve these challenges. The project timeline was approximately one month for solution exploration and implementation, with India serving as a testing ground.
Challenges
Multiple Language Translation & Currency Conversion were the two main challenges faced by Go Food.
- Language Translation: The app needed to seamlessly translate content into multiple languages to accommodate its diverse user base.
- Currency Conversion: As a multi-national service, Go Food had to display prices and process transactions in various currencies accurately.
Our Objective
We aimed to provide Go Food with robust solutions for language translation and currency conversion to enhance user experience and facilitate business expansion across different regions seamlessly.
Our Approach
- Language Translation: We collected language translation sheets from the client and meticulously compared and updated all app content. The team manually updated the database with translated content to ensure accuracy and consistency across the platform.
- Currency Conversion: To tackle currency conversion issues, we integrated a third-party API. This API facilitated real-time currency conversion, updating exchange rates every hour from the backend. This approach ensured that users always saw accurate prices in their local currency.
Our Strategy
We adopted a comprehensive strategy to tackle the challenges:
- Collaboration: We worked closely with Go Food to understand their specific language and currency requirements.
- Thorough Analysis: We did a detailed analysis of the existing app to identify all areas requiring translation and currency conversion.
- Technology Integration: We integrated third-party APIs for both language translation and currency conversion to leverage existing solutions and ensure efficiency.
- Continuous Monitoring: We implemented a system to monitor and update currency exchange rates regularly to maintain accuracy.
- Testing: We undertook rigorous testing of the implemented solutions to ensure seamless functionality across different languages and currencies.
Technology
We employed the following platforms to address the challenges:
Node for Backend/API:
Native Android with Kotlin:
Our Solution
Our process led to the following results:
For language translation, we meticulously collected and updated language translation sheets provided by Go Food. This involved a thorough comparison and manual updating of all app content in multiple languages within the database. By leveraging this approach, we ensured that users across various regions could access the app in their preferred language, fostering greater engagement and user satisfaction.
To address the complexity of currency conversion, we integrated a third-party API into the app infrastructure. This API facilitated real-time currency conversion, updating exchange rates every hour from the backend.
With this, we enabled the client to display prices accurately in users’ local currencies, minimizing discrepancies and enhancing trust in transactions. Additionally, after implementing the third-party API and resolving all the challenges, we found the application to be stable.
Results
We were uniquely positioned to address this challenge due to our cutting-edge technology, a team of seasoned experts with a record of similar projects, and a collaborative approach that fosters innovation. Our proprietary solutions have been at the forefront of industry advancements, enabling us to deliver unparalleled results.
The client did not find further issues in multiple language translation & currency conversion. The Apps have gone live successfully after the issues were fixed.
Go Food witnessed significant improvements:
- Enhanced user experience: Users could now access the app in their preferred language, leading to increased engagement and satisfaction.
- Improved business operations: Accurate currency conversion streamlined transactions and minimized discrepancies, contributing to smoother operations.
- Expanded market reach: With language barriers removed and currency conversions handled seamlessly, Go Food could confidently expand its services to new regions.
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